Shipping Policy

Thank you for visiting BTF STORE. Below you'll find all the information you need about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations

We currently ship to addresses within the United Kingdom and internationally. Shipping availability and rates may vary by location.

Shipping Rates & Delivery Times

• Standard UK Shipping: 3–5 business days
• Express UK Shipping: 1–2 business days
• International Shipping: 7–14 business days (varies by destination)

Shipping costs are calculated at checkout based on your location and chosen shipping method.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to track your order through the carrier's website.

Customs & Import Duties (International Orders)

For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping rates.

Lost or Delayed Packages

If your order hasn't arrived within the expected timeframe, please contact us and we'll do our best to resolve the issue promptly.

Incorrect Address

Please ensure your shipping address is correct at checkout. BTF STORE is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

For any shipping-related queries, please get in touch with us.